We’ve been working behind the scenes to make the Octopus OuderApp just a little more convenient and enjoyable to use. This update introduces an often‑requested improvement for parents with multiple accounts, along with a few practical refinements and bug fixes. Read on to see what’s new!

NEw features

• Easily switch between multiple accounts

  Do you use multiple accounts to log in to your childcare organisation? Or do you have accounts at more than one childcare organisation?

  With this release, switching between accounts has become much easier. Depending on the software used by your childcare organisation, you can now add multiple logged‑in accounts to the app and switch between them without having to log out and go through the onboarding process each time.

  For security reasons, you will still be asked to enter your PIN code or authenticate using biometrics when logging in and each time you switch to another account.

  You can find the option to add and switch accounts on the Profile page, just above the Log out button.

• Faster access to the latest timeline updates
  When you are on the Home tab, tapping the Home tab again will now refresh the timeline and automatically scroll back to the top. This makes it easier to quickly see the latest updates about your child.

Solved Bugs

• The confirmation screen shown after requesting extra care incorrectly referred to a preferred day request. This text has now been corrected.
• The names of days on the same confirmation screen were displayed based on the device language instead of the app language, which could result in a mix of languages. This has now been fixed.
• It is now possible again to enter a child’s BSN. Please note: once a BSN has been added in the app, it cannot be edited or removed. A BSN can only be entered if the field is still empty.

We’ve been working behind the scenes to make the Octopus OuderApp just a little more convenient and enjoyable to use. This update introduces an often‑requested improvement for parents with multiple accounts, along with a few practical refinements and bug fixes. Read on to see what’s new!

NEw features

• Easily switch between multiple accounts

  Do you use multiple accounts to log in to your childcare organisation? Or do you have accounts at more than one childcare organisation?

  With this release, switching between accounts has become much easier. Depending on the software used by your childcare organisation, you can now add multiple logged‑in accounts to the app and switch between them without having to log out and go through the onboarding process each time.

  For security reasons, you will still be asked to enter your PIN code or authenticate using biometrics when logging in and each time you switch to another account.

  You can find the option to add and switch accounts on the Profile page, just above the Log out button.

• Faster access to the latest timeline updates
  When you are on the Home tab, tapping the Home tab again will now refresh the timeline and automatically scroll back to the top. This makes it easier to quickly see the latest updates about your child.

Solved Bugs

• The names of days on the same confirmation screen were displayed based on the device language instead of the app language, which could result in a mix of languages. This has now been fixed.
• A bug that prevented videos from being shown on the timeline has been resolved.

🌙 Dark Mode is here! 🎉

You asked — we delivered. The app now supports Dark Mode, so you can choose what feels best for your eyes.
You can switch between:
☀️ Light
🌙 Dark
📱 System (follows your phone settings)

NEW features

• Your newest contracts now appear at the top, no more scrolling to find the latest one.
• You can now easily share documents and media in the app. The existing download option remains available.

Fixed Bugs

• Resolved visual issues on some devices running on Android 16 and no more black status bar on Samsung devices with Android 15.
• Incidental care can now only be requested when this option is enabled by your childcare organisation.
• Swap requests that are declined are now clearly shown in the app.
• Videos open reliably again.
• Remarks in planning events are now easier to read. Tap “Show more” to view the full message instead of just the first three lines.
• Albums now load faster and more smoothly. Albums with many photos are displayed correctly again.

🛠  General performance and stability improvements to keep everything running smoothly.

🌙 Dark Mode is here! 🎉

You asked — we delivered. The app now supports Dark Mode, so you can choose what feels best for your eyes.
You can switch between:
☀️ Light
🌙 Dark
📱 System (follows your phone settings)

NEW features

• It is now possible to filter messages by sender type: administration, group or parent. This way you can quickly find the conversations that matter most.
• Your newest contracts now appear at the top, no more scrolling to find the latest one.
• You can now request absence for just part of a day. Of course, requesting a full day is still possible.
• If your child has multiple mentors, you’ll now see all of them in the app.
• You can now easily share documents and media in the app. The existing download option remains available.

Fixed Bugs

• Resolved visual issues on some devices running on Android 16 and no more black status bar on Samsung devices with Android 15.

🛠  General performance and stability improvements to keep everything running smoothly.

With the start of the new year behind us, we finally settle back into the rhythm of every day. In the mean time, we worked diligently behind the scenes to bring you this latest update to the OuderApp! In this update we worked on performance improvements, bug fixes and small add-on functionalities. So read on if you want to know what's new and exciting in this version!

New features

Login

• To better support the new login flow, a popup message is now shown when an incorrect email address is entered on the start screen, instead of navigating directly to the organization code screen. This allows users to quickly check for typos and try again.
• A new button has been added to allow users to navigate directly to the organization code screen.

Push notifications

• Improved navigation when tapping on a push notification, based on the message type.
• On Android devices, a local notification is now shown during batch media downloads to indicate download progress.

solved bugs

• Fixed an issue where vacation was incorrectly labeled as “vacation” and the floating action button was not shown.
• Fixed an issue where invoices or contracts could not be opened due to a malformed URL.
• Fixed an issue preventing users to login, caused by special characters in the organization name.
• Improved error handling when requesting extra care.
• Fixed an issue where the loading indicator on the Planning tab continued to show even after data had finished loading.
• Fixed a layout issue where long child names caused the three-dots menu on the planning card and the date on the timeline to be pushed too far to the right.
• Improved how the app handles media downloads when navigating to a different screen while downloading.
• When requesting a password reset, a proper message is shown when the entered e-mail address is unknown.

With the start of the new year behind us, we finally settle back into the rhythm of every day. In the mean time, we worked diligently behind the scenes to bring you this latest update to the OuderApp! In this update we worked on performance improvements, bug fixes and small add-on functionalities. So read on if you want to know what's new and exciting in this version!

New features

Login

• To better support the new login flow, a popup message is now shown when an incorrect email address is entered on the start screen, instead of navigating directly to the organization code screen. This allows users to quickly check for typos and try again.
  

Planning

• In the placements list, a button is now shown to open the contract associated with a placement, when available.
• The placement vacation budget is now displayed in days instead of hours.
• Extra information is shown when requesting extra care for hours that would overlap an existing planning.

Messages

• In the conversations list, the reactions label is now hidden when a message cannot be replied to by the parent, as the number of reactions is always 0 in this case.

Push notifications

• Push notifications are now also shown when the app is already open and will navigate directly to the relevant conversation.
• On Android devices, a local notification is now shown during batch media downloads to indicate download progress.

Solved Bugs

• Fixed an issue where invoices could no longer be downloaded.
• Improved the UI on the contact person details page when no profile image is available, ensuring the initials are displayed correctly.
• When filling in the form to add a new child and tapping the back button, a confirmation dialog is now shown to prevent accidental loss of entered information.
• Improved error handling when requesting extra care. A bug that caused the loading indicator on the button to remain visible indefinitely has been fixed.
• Fixed an issue where the loading indicator on the Planning tab continued to show even after data had finished loading.
• Fixed a layout issue where long child names caused the three-dots menu on the planning card and the date on the timeline to be pushed too far to the right.
• Fixed a layout issue on the placements screen where long budget names or vacation days could extend beyond the border of the screen.
• Improved how the app handles media downloads when navigating to a different screen while downloading.

🎁

Sinterklaas came by to see
what gift for parents there might be.
No chocolate treats or sweets this time,
but a refreshed app — both subtle and sublime.

With improvements layered front and rear,
to make the experience better this year.

Features

In this update, we’ve made it easier to stay informed, manage planning, communicate with the team, and access important documents — all from one place. Here’s what you can now do in the app:

🕒 Timeline (on the Home screen)

• Get a clear, chronological view of important updates related to your child(ren). For now, this timeline highlights message-based events, so you can immediately see what’s new or recently shared.
• The planning card at the top of the Home tab contains at a glance information about the children’s planning for today. Shortcuts for planning requests are available under the 3 dots menu button.

📅 Planning

• See your child’s schedule and upcoming daycare days and times.
• Filter the calendar by child, so you can focus on one child or view everything together.
• Report your child’s absence easily, whether they’re sick, on holiday, or simply not attending that day.
• Report absence for multiple children at once, saving time for families with siblings.
• Request additional childcare, if you need extra hours outside the regular schedule.
• Confirm or request flexible planning, giving you more room to adjust schedules.
• See available hours and budget information directly while making requests, so you always know where you stand before submitting.

📄 Contracts & Placements

• See the status of placement updates, so you always know whether something is pending, approved or processed.
• Submit changes to an existing placement, or cancel the request if plans have changed.
• Fully cancel a placement, when no longer relevant.

💬 Messages

• Browse and read all past and current conversations with the childcare location.
• Start a new message thread when you need to reach out.
• Reply within existing message threads to keep communication consistent and connected.
• Delete individual messages if you want to clean up your inbox.
• Easily spot unread messages with a clear badge indicator.
• Open attachments such as documents and photos, and go directly to the image or document for easier viewing.

🖼️ Media

• Browse photos of your child, grouped in albums or individually.
• Save media to your device, so you can keep memories and share them privately with friends and family.

👤 Parent & Child Profiles

• Review and edit parent and child information, ensuring everything is correct and up to date.
• Update profile photos for easier recognition.
• Find details about your childcare locations directly in the app.

• Access and download:

  • parent-specific documents
  • general documents
  • contracts
  • invoices
  • annual statements
• Everything neatly in one place — no more searching through emails.

👶 Child Profile

• Update your child’s medical information, so caregivers have the right details to keep them safe.
• Register a new child, making onboarding smoother for growing families.

🧑‍🤝‍🧑 Contact Persons

• Add, edit, and remove contacts, such as grandparents, babysitters or emergency contacts.
• Update their profile picture, so staff can immediately see who’s who.

If you have thoughts, suggestions, or encounter something that’s unclear — please let us know via the feedback screen in the app. We’re continuously improving the experience with your help ❤️

🎁

Sinterklaas came by to see
what gift for parents there might be.
No chocolate treats or sweets this time,
but a refreshed app — both subtle and sublime.

With improvements layered front and rear,
to make the experience better this year.

NEw Features

• Saving multiple media items at once
  You can now download up to 20 photos and/or videos at the same time to your device.This works from the All media tab or inside an album via the button in the top-right corner. Once tapped, you can select multiple items. Use the download button at the bottom to start saving, and a progress bar will show how many items have completed.

Fixed bugs

• When requesting irregular care, the remaining available hours are now correctly displayed in the budget overview.
• When requesting extra care, the note you enter is now properly included and sent along with the request.

UI/UX

• The planning tiles on the Home tab have been combined into a single, clear planning card at the top of the screen. This provides an at-a-glance overview of children’s planning for today. The planning shortcuts are still available via the three-dot menu.
• The list of children is now directly visible on the Profile screen, making it easier and faster to view and edit information about the children.
• The app’s color theme has been updated to align with Material Design guidelines, improving contrast and accessibility.

Feedback: If you have suggestions or comments, please share them with us via the feedback screen in the app — we really appreciate it!

A little upgrade with lots of care
We’ve been working on small fixes and subtle improvements to make your experience smoother and more enjoyable. You might spot some small changes in the app’s design — just part of our plan to keep things fresh and easy to use! 

NEW Features

• Send us your feedback — directly from the app!
  You can now easily share your thoughts about the app. A new card appears on the Home tab — tap it to open the Feedback screen. There, you can tell us how you feel about the app and let us know if we may contact you using your login email address.
  Once feedback is sent, the card will disappear (or you can close it manually). Want to share more? The feedback screen is always available via your Profile details.
• Approve contracts directly in the app
  If your childcare organisation doesn't use CM Sign, you can approve contracts directly from the app.
• Contracts are now shown in a more logical order
  Current and upcoming contracts are listed first, so you can quickly find what’s most relevant.
• Vacation budget now visible
  When requesting irregular childcare with a vacation package, your available vacation budget is now clearly shown.
• Swap full days at once
  If your child’s schedule includes multiple time blocks in a day, you can now swap the whole day in one go — no need to swap each block separately.
• Enter your IBAN just once
  You can now add your IBAN to your Profile details — and you only need to do it once.

SOLVED Bugs

• Study day cancellations and validations improved
  You can now cancel a study day request. Also, it’s no longer possible to confirm a study day if registration isn’t allowed in the system — ensuring better consistency.
• Only valid study day requests are shown
  A bug caused incorrect study day requests to appear under the All tab on the Requests page. This is now fixed — only requests actually made by the user will be shown.
• Groups shown when composing a message are now more accurate
  When sending a new message, only groups your child is currently part of (based on the current contract) are shown. Future groups for upcoming contracts are hidden to avoid confusion and ensure messages go to the right group.
• Image preview on the timeline now works correctly
  Previously, opening a photo from the timeline could show the wrong image. This issue is resolved — the correct image now opens, and if the message includes multiple images, the full album opens for easy viewing.
• Album titles now display properly
  Long album names no longer overlap, and when opening the album, the full title is clearly displayed at the top of the screen, along with the creation date.
• All images in large albums are now accessible
  Albums with many images were previously not scrollable to the end. This has now been fixed — you can scroll through and view all photos.

Look & feel

• Friendlier icons in the navigation bar
  The icons at the bottom of the screen have been refreshed — they now look friendlier and more in line with the overall style of the app.
• Avatar updates
  Your profile picture (if available) now appears in the top-right corner of the Home screen. On the Profile page, the orange border has been removed, and the avatar appears larger and cleaner.
• Clearer message dates
  The creation date shown in the Messages list now uses a clearer format, making it easier to see the day and month at a glance.
• Consistent child filter styling
  The filter for selecting a child on the Messages tab now matches the style used throughout the rest of the app, making things feel more familiar and consistent.
• Smarter placeholders for empty screens
  When there’s no content yet, you’ll now see helpful and visually friendly placeholders instead of empty screens — because blank pages are just awkward.
• Improved feedback messages
  Red error messages and green confirmation messages now have better contrast, a refreshed design, and stay on screen a little longer so you can read them fully. They can also be dismissed manually via a close button or with a swipe down gesture.

And last but not least, we’ve also done a lot of behind-the-scenes maintenance to bring the app up to the latest standards. As a result, you may notice small performance improvements, for example, the Home screen now loads a bit faster.

Note: Due to circumstances beyond our control, iOS users may need to log in again. We're truly sorry, if we could have avoided it, we would have.

That's it for this update, brought to you with care and dedication by The SDB Octopus: OuderApp team! 

We look forward to your feedback 💖 

🍂 🐛 

With autumn around the corner, we put the beach balls away and prepare ourselves for the colder seasons. At Octopus we have not been sitting still either. So we bring this release with a small new feature and a lot of bug fixes. In addition, we have again made sure that the underlying software on which the app is built is also neatly up to date. You can continue to enjoy a great working app! ✨ 

NEw Features

• When measurements of type glucose are available in the client agenda planning, the label is now also shown in the app for more clarity. SDB ECD 

Solved Bugs

• A small bug on the Agenda day view caused the data to not refresh when swiping down (pull to refresh) if there was no data on that day. This has now been fixed. 
• We also fixed a small bug related to the "Standard transportation" tile on the Start page. This is now visible again on the Start page if it is not filled in, and also visible again on the Profile page if it is filled in. SDB Planning 
• Sometimes the names of plan units and functions are a bit longer and they were not fully displayed on the screen, especially with (open) duty details. We have made sure that these names are always fully visible to avoid confusion. Thanks to the person who submitted this in UserVoice as a wish, the ticket is available here.
• In a USER agenda appointment, if the address also contains a house number, this is now also correctly displayed in the app, and also when opening the navigation function. [AV2407 0788] SDB EPD USER/REFLEX